Contactless Hotels

Goguest is a highly dynamic platform for hotels that enhances guest interaction through a unique system, allowing immediate data sharing across the entire hotel (PMS, POS, devices and other software)

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CUSTOMER JOURNEY

Guest experience from check-in through to check-out

Realizar el pre check-in y rellenar cuestionario Completar el check-in obtiene su wearable y establece su método de pago Acdede a la habitación SPA reservation & Book a table at a restaurant Adquiere su toalla Accede, consume y pag en el restaurante Entra a la zona de SPA disfruta la expleriencia y realiza el pago Reserva otros servicios en las tablets, tótems o con su propio móvil Realiza pedidos room service Rellena cuestionarios de satisfacción Fast check-out

Every feature and functionality is possible

Your clients will be able to make contactless payments easily, you'll be able to control accesses to different areas and manage entry and exit flows as well as manage loan items, gifts and much more.

  • Cashless payments

  • Create all the price groups you need and enable clients to make easy cashless and contactless payments safely.

  • Room charge or tokenization
  • Rewards or points payment methods
  • Customer price group pricing
  • Access control

  • Allow or block guest access based on the booking type through smart wearables/mobile, or enable direct pay at entry point when access is not included.

  • Enable access according to guest category
  • Crowd flow control
  • Door & Turnstile opening
  • Internal control

  • Control the borrow and return of any item or equipment to your guests, avoid theft and increase efficiency.

  • Guest loan system
  • Wearables stock (wristbands, cards, etc)
  • Towel management
  • Business Intelligence

  • All guest data will be tracked and stored, you’ll reduce expenses and increase profits.

  • Individual user identification
  • Reports and metrics
  • Consumer habits and user profile
  • Goguest APP

  • The guests will be able to manage their stay at any time

  • Link Goguest App with your current hotel App without any integration.
  • Customize the look & feel with your branding.
  • Pick the features that your hotel needs.

Go contactless and improve the efficiency of your business

  • Complete Pre Check-in
  • Fill out health survey
  • Fill out and supervise every guest check-in
  • Upload documents
  • Sign and accept conditions
  • Services list
  • Book Table & hour at a restaurant
  • See current bookings and past ones
  • Change any detail in the booking
  • Make payments
  • See or edit personal details
  • Edit/change password
  • Upload/download documents
  • Choose language
  • See balance and transactions
  • See each site food menus
  • Place order
  • Direct payment via credit/debit card or room charge
  • Order status
  • Change orders
  • Custom questions and types of responses
  • Link questions to different locations
  • The guests can link their card to their booking straight from the online check-in option
  • Charges can also be made directly on the credit or debit card
  • Complete Pre Check-in
  • Fill out health survey
  • Fill out and supervise every guest check-in
  • Upload documents
  • Sign and accept conditions
  • Services list
  • Book Table & hour at a restaurant
  • See current bookings and past ones
  • Change any detail in the booking
  • Make payments
  • See or edit personal details
  • Edit/change password
  • Upload/download documents
  • Choose language
  • See balance and transactions
  • See each site food menus
  • Place order
  • Direct payment via credit/debit card or room charge
  • Order status
  • Change orders
  • Custom questions and types of responses
  • Link questions to different locations
  • The guests can link their card to their booking straight from the online check-in option
  • Charges can also be made directly on the credit or debit card

Goguest Platform

The most comprehensive, customizable and scalable platform tailored to fit your business logic.

  • An all-inclusive communication network across your entire business

  • Our dashboard displays all data from your PMS and enables you to manage and control the entire hotel from just one place

  • We develop new tools/apps and quickly wire all data together using your own business logic.

Unbeatable efficient system coupled with agile integration with your management system

The solution for hotels that truly exceeds all expectations

Mejora las operativas
  • Improve operations

  • Your park processes will be more effective, your operatives will be enhanced and you’ll save time.

Mayor rentabilidad
  • Boost rentability

  • Your profits will increase, your overhead costs will lessen and you’ll foster consumer expending

Más seguridad
  • More security

  • Get full control and reinforce security of your business and visitors

Todo bajo control
  • All under control

  • Get to understand your guests' activity so that you can make strategic decisions based on real data.

Sencillez y agilidad
  • Agile and simple

  • A super easy to use system with which there is no need for additional software to run your park.

Flexibilidad
  • Flexibility

  • Implement any software or develop new ones just when you need them

Mejora las operativas
  • Improve operations

  • Your park processes will be more effective, your operatives will be enhanced and you’ll save time.

Mayor rentabilidad
  • Boost rentability

  • Your profits will increase, your overhead costs will lessen and you’ll foster consumer expending

Más seguridad
  • More security

  • Get full control and reinforce security of your business and visitors

Todo bajo control
  • All under control

  • Get to understand your guests' activity so that you can make strategic decisions based on real data.

Sencillez y agilidad
  • Agile and simple

  • A super easy to use system with which there is no need for additional software to run your park.

Flexibilidad
  • Flexibility

  • Implement any software or develop new ones just when you need them

  • Oasis Hotel & Resort

  • 360 digital transformation in order to improve business operations, increase security and create best guest experiences.

  • Success stories
logo Nickelodeon logo Oasis logo UJI logo MIT logo AQUALANDIA logo CORONA logo AQUARAMA logo BELIVE logo MUNDO IMPERIAL logo KARISMA logo ALANNIA logo GRUPO PINERO
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  • Toni Muñoz
  • CIO

As a result of implementing the service booking system, the demand increased widely by 30%.

  • Toni Muñoz
  • CIO
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  • Ready to see how your business can go fully digital?

  • Book Demo
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