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Goguest is a highly dynamic platform for hotels that enhances guest interaction through a unique system, allowing immediate data sharing across the entire hotel (PMS, POS, devices and other software)
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Hotels & Resorts
CUSTOMER JOURNEY
Your clients will be able to make contactless payments easily, you'll be able to control accesses to different areas and manage entry and exit flows as well as manage loan items, gifts and much more.
Create all the price groups you need and enable clients to make easy cashless and contactless payments safely.
Room charge or tokenizationRewards or points payment methodsCustomer price group pricing
Allow or block guest access based on the booking type through smart wearables/mobile, or enable direct pay at entry point when access is not included.
Enable access according to guest categoryCrowd flow controlDoor & Turnstile openingControl the borrow and return of any item or equipment to your guests, avoid theft and increase efficiency.
Guest loan systemWearables stock (wristbands, cards, etc)Towel management
All guest data will be tracked and stored, you’ll reduce expenses and increase profits.
Individual user identificationReports and metricsConsumer habits and user profile
The guests will be able to manage their stay at any time
Link Goguest App with your current hotel App without any integration.Customize the look & feel with your branding.Pick the features that your hotel needs.
Online Check-in & Fast Check-out
Service Booking
Client account
Room Service Orders
Surveys and digital questionnaires
Payments via Tokenization
Complete Pre Check-inFill out health surveyFill out and supervise every guest check-inUpload documentsSign and accept conditions
Services listBook Table & hour at a restaurantSee current bookings and past onesChange any detail in the bookingMake payments
See or edit personal detailsEdit/change passwordUpload/download documentsChoose languageSee balance and transactions
See each site food menusPlace orderDirect payment via credit/debit card or room chargeOrder statusChange orders
Custom questions and types of responsesLink questions to different locations
The guests can link their card to their booking straight from the online check-in option
Charges can also be made directly on the credit or debit cardComplete Pre Check-inFill out health surveyFill out and supervise every guest check-inUpload documentsSign and accept conditionsServices listBook Table & hour at a restaurantSee current bookings and past onesChange any detail in the bookingMake paymentsSee or edit personal detailsEdit/change passwordUpload/download documentsChoose languageSee balance and transactionsSee each site food menusPlace orderDirect payment via credit/debit card or room chargeOrder statusChange ordersCustom questions and types of responsesLink questions to different locationsThe guests can link their card to their booking straight from the online check-in option
Charges can also be made directly on the credit or debit cardThe most comprehensive, customizable and scalable platform tailored to fit your business logic.
Your park processes will be more effective, your operatives will be enhanced and you’ll save time.
Your profits will increase, your overhead costs will lessen and you’ll foster consumer expending
Get full control and reinforce security of your business and visitors
Get to understand your guests' activity so that you can make strategic decisions based on real data.
A super easy to use system with which there is no need for additional software to run your park.
Implement any software or develop new ones just when you need them
Your park processes will be more effective, your operatives will be enhanced and you’ll save time.
Your profits will increase, your overhead costs will lessen and you’ll foster consumer expending
Get full control and reinforce security of your business and visitors
Get to understand your guests' activity so that you can make strategic decisions based on real data.
A super easy to use system with which there is no need for additional software to run your park.
Implement any software or develop new ones just when you need them
360 digital transformation in order to improve business operations, increase security and create best guest experiences.
As a result of implementing the service booking system, the demand increased widely by 30%. 
Ready to see how your business can go fully digital?
